ISO 9001:2015 Certification
The Grama Panchayat has achieved the international recognition of ISO 9001:2015 certification to ensure the quality of its services. The Panchayat received this recognition as part of a project implemented through the Kerala Institute of Local Administration (KILA) to make the services of local self-government institutions more efficient and citizen-friendly.
Key Benefits of the Certification
Better and faster service delivery
Accuracy and efficiency in file movement
Time-bound response to applications
Transparency and accountability in citizen services
Quick access to information through a digital record system
Comprehensive citizen surveys
